PRACTICE QUALITY RESOURCES

Canadian Medical Association

• Physician Leadership Institute (PLI) Courses

Centre for Personalized Education for Physicians

• Advanced Skills in Clinical-Patient Communication
• Improving Inter-Professional Communication: Working Effectively in Medical Teams
• PROBE: Ethics & Boundaries Program – Canada
• Medical Record Keeping Seminar

College of Physicians & Surgeons of British Columbia

• Medical Record Keeping for Physicians

Institute for Healthcare Communication

• Clinician-Patient Communication to Enhance Health Outcomes
• Intensive Communication Skills

MacEwan University

• Medical Office Chaperone (for staff working in physician offices)

Saegis (Member of the CMPA)

• Courses in communication, teamwork, practice management, disruptive behavior and prescribing

University of Calgary

• The Tough Stuff Series

University of Manitoba

• Clinician Assessment and Professional Enhancement (CAPE)

University of Toronto

• Medical Record Keeping 

VitalSmarts®

• Crucial Conversations

CPSA Standards of Practice

• Alphabetical Index
• Advice to the Profession
• CPSA Referral Consultation standard& advice
  • QURE Quality Referral Pocket Checklist
  • Guide to enhancing referrals and consultations between physicians (CFPC)
  • Referral and consultation process checklist (CMA)
  • Physicians and nurse practitioners: Working collaboratively as independent health professionals (CMPA)
  • The Most Responsible Physician (CMPA)
• Patient Records Management
  • Patient Record Retention& Patient Record Content standards (CPSA)
  • Checklist: Responsibilities of Custodians andHealth Information Act Administration (Alberta Health)
  • EMR Information Sharing Agreement sample
  • Information Sharing Agreement (PCN) template (AMA)
  • Disclosure Agreement template(AMA)
  • Electronic Records Handbook(CMPA)
  • Health Information Act (HIA) Request to Access Health Information
  • Information Manager Agreement (not available at this time)
  • Alberta Medical Association: Privacy Agreements

Diagnostic Imaging Referral Guidelines for appropriate use of resources from the Canadian Association of Radiologists (CAR) and the American College of Radiology (ACR):

• • CAR Guidelines
  • ACR Guidelines and EMR add-on

Group Practice Management

• After-Hours Coverage Agreement sample
• Cost Sharing & Operating Agreement sample
• Policy & Procedure Manual sample
• Team Agreement sample
• Team Norms sample
• Terminating Physician-Patient Relationship Letter sample

Patient Satisfaction Questionnaires

• In-Patient Experience and Satisfaction Response Card (AHS)
• Your Visit Today (HQCA)

Prescribing

• Physician Prescribing Practices (general)
• Prescribing Resources and Tools
• Opioid Prescribing – Let’s Talk

Privacy Impact Assessment

• Privacy Impact Assessment Requirements
• Netcare Expedited PIA Summary
• Netcare Expedited PIA Instructions for Alberta Netcare Portal
• HIA and PIA training (example)

Quality Initiatives and Additional Resources

• Choosing Wisely
• Health Quality Council of Alberta (HQCA)
  • Patient Panel Project – FAQs
  • Abbreviations
  • HQCA Physician Report Request
  • Practical Approach to Patient Safety Reviews
  • Medication Management Checklist
• Institute for Healthcare Improvement
  • Resources
  • Tools
• Medical Home
  • Best Advice Guide: Timely Access
• Netcare
  • Cancer Screening Fact Sheet
  • Pharmaceutical Information Network (PIN)
  • Netcare Information Manager Agreement
• Primary Care Networks
  • PCN Evolution Vision and Framework
• Royal College of Physicians & Surgeons of Canada – CanMeds
• Toward Optimized Practice (TOP)
  • EMR Supports
  • Alberta Screening & Prevention (ASaP) Tools & Resources
  • Clinical Practice Guidelines
• Alberta Medical Association
  • After Hours Continuity of Care
  • Physician and Family Support Program (PFSP)
  • Physician Learning Program (PLP)
  • Privacy Agreements

• Antibiograms
• Bugs & Drugs
• Canadian Diabetes Association – Clinical Practice Guidelines
• Canadian Family Physician – Practice-Based Small Group Learning Programs
• Canadian Medical Association – DynaMed (All CMA members have access to DynaMed — point-of-care reference tool accessible online and through a mobile app)
• Canadian Primary Care Sentinel Surveillance Network
• Canadian registry for hip replacements
• CPSA IPAC Program
• Health Information Act
• Hypertension Canada – CHEP Guidelines & Tools
• Lexicomp – Lexicomp (requires password)
• Qx MD – QxMD Clinical calculator and decision support tool for iPhone, iPad, Android, Windows 10, and web, freely available to the medical community
• Society of Obstetricis & Gynaecologists of Canada – Clinical Practice Guidelines
• Therapeutic Choices
• Up-To-Date