PRACTICE QUALITY RESOURCES

Canadian Medical Association

• Physician Leadership Institute (PLI) Courses

Centre for Personalized Education for Physicians

• Advanced Skills in Clinical-Patient Communication
• Improving Inter-Professional Communication: Working Effectively in Medical Teams
• PROBE: Ethics & Boundaries Program – Canada
• Medical Record Keeping Seminar

College of Physicians & Surgeons of British Columbia

• Medical Record Keeping for Physicians

Institute for Healthcare Communication

• Clinician-Patient Communication to Enhance Health Outcomes
• Intensive Communication Skills

MacEwan University

• Medical Office Chaperone (for staff working in physician offices)

Saegis (Member of the CMPA)

• Courses in communication, teamwork, practice management, disruptive behavior and prescribing

University of Calgary

• The Tough Stuff Series

University of Manitoba

• Clinician Assessment and Professional Enhancement (CAPE)

University of Toronto

• Medical Record Keeping 

VitalSmarts®

• Crucial Conversations

CPSA Standards of Practice

• Alphabetical Index
• Advice to the Profession
• CPSA Referral Consultation standard& advice
  • QURE Quality Referral Pocket Checklist
  • Guide to enhancing referrals and consultations between physicians (CFPC)
  • Referral and consultation process checklist (CMA)
  • Physicians and nurse practitioners: Working collaboratively as independent health professionals (CMPA)
  • The Most Responsible Physician (CMPA)
• Patient Records Management
  • Patient Record Retention& Patient Record Content standards (CPSA)
  • Checklist: Responsibilities of Custodians andHealth Information Act Administration (Alberta Health)
  • EMR Information Sharing Agreement sample
  • Information Sharing Agreement (PCN) template (AMA)
  • Disclosure Agreement template(AMA)
  • Electronic Records Handbook(CMPA)
  • Health Information Act (HIA) Request to Access Health Information
  • Information Manager Agreement (not available at this time)

Diagnostic Imaging Referral Guidelines for appropriate use of resources from the Canadian Association of Radiologists (CAR) and the American College of Radiology (ACR):

• • CAR Guidelines
  • ACR Guidelines and EMR add-on

Group Practice Management

• After-Hours Coverage Agreement sample
• Cost Sharing & Operating Agreement sample
• Policy & Procedure Manual sample
• Team Agreement sample
• Team Norms sample
• Terminating Physician-Patient Relationship Letter sample

Patient Satisfaction Questionnaires

• In-Patient Experience and Satisfaction Response Card (AHS)
• Your Visit Today (HQCA)

Prescribing

• Physician Prescribing Practices (general)
• Prescribing Resources and Tools
• Opioid Prescribing – Let’s Talk

Privacy Impact Assessment

• Privacy Impact Assessment Requirements
• Netcare Expedited PIA Process

Quality Initiatives and Additional Resources

• Choosing Wisely
• Health Quality Council of Alberta (HQCA)
  • Patient Panel Project – FAQs
  • Abbreviations
  • HQCA Physician Report Request
  • Practical Approach to Patient Safety Reviews
  • Medication Management Checklist
• Institute for Healthcare Improvement
  • Resources
  • Tools
• Medical Home
  • Best Advice Guide: Timely Access
• Netcare
  • Cancer Screening Fact Sheet
  • Pharmaceutical Information Network (PIN)
  • Netcare Information Manager Agreement
• Primary Care Networks
  • PCN Evolution Vision and Framework
• Royal College of Physicians & Surgeons of Canada – CanMeds
• Toward Optimized Practice (TOP)
  • EMR Supports
  • Alberta Screening & Prevention (ASaP) Tools & Resources
  • Clinical Practice Guidelines
• Alberta Medical Association
  • After Hours Continuity of Care
  • Physician and Family Support Program (PFSP)
  • Physician Learning Program (PLP)

• Antibiograms
• Bugs & Drugs
• Canadian Diabetes Association – Clinical Practice Guidelines
• Canadian Family Physician – Practice-Based Small Group Learning Programs
• Canadian Medical Association – DynaMed (All CMA members have access to DynaMed — point-of-care reference tool accessible online and through a mobile app)
• Canadian Primary Care Sentinel Surveillance Network
• Canadian registry for hip replacements
• CPSA IPAC Program
• Health Information Act
• Hypertension Canada – CHEP Guidelines & Tools
• Lexicomp – Lexicomp (requires password)
• Qx MD – QxMD Clinical calculator and decision support tool for iPhone, iPad, Android, Windows 10, and web, freely available to the medical community
• Society of Obstetricis & Gynaecologists of Canada – Clinical Practice Guidelines
• Therapeutic Choices
• Up-To-Date