Quality in Practice

Group Practice Review (GPR)

GPR is a collaborative process that involves a clinic visit and follow-up meeting with a trained CPSA Physician Facilitator. The GPR is designed to:

  • Identify group practice quality indicators and share best practices with other clinics and physicians.
  • Support the implementation of the CPSA Standards of Practice in group practice through a Standards of Practice (SOP) review.
  • Share group data, such as Health Quality Council of Alberta’s Clinic Panel Report , to support quality improvement.
  • Strengthen group practice by providing concrete and constructive feedback and resources tailored to GPR results.

A CPSA Physician Facilitator meets with clinic physicians and staff to discuss findings, share best practices from other group practices, identify opportunities for quality improvement and offer resources tailored to the GPR results. The Facilitator delivers facilitation to the group using the R2C2 model.

Member participation in Continuing Competence programs is confidential under sections 52 and 53 of the Health Professions Act.

Physicians told us they wanted a group assessment tool and now we have one. Phong Van, Program Manager

The SOP Review

The CPSA Standards of Practice are the minimum standards of professional behaviour for Alberta physicians. The Standards of Practice (SOP) review assesses how well the clinic is meeting the standards, identifies challenges and provides an opportunity for the clinic to work with the CPSA Physician Facilitator, using the R2C2 facilitation model, to find solutions. For detailed information on the SOP review, see the Tools section below

Continuing Professional Development (CPD) Credits

Has your clinic been selected for a GPR?

Learn what to expect.

Group Practice Review (GPR) recognizes workflows and processes in multi-practitioner clinics are necessarily different from solo practice.


  • 50 family physician/general practitioner clinics were randomly selected to participate in 2017-2019. Specialist clinic consultation is ongoing. The data and feedback gathered will be used to further refine GPR processes, tools and resources.
  • In future, Practice Checkup data may be used in the selection .



What to expect

GPR: A step-by-step guide

GPR looks for outstanding processes and methods as well as improvement opportunities to benefit your clinic and group of practising physicians. This may include how your team interacts with one another and whether your clinic is involved in partnership or quality initiatives. We will also share best practices with you from your peers in Alberta.

We make sure the process is easy and that you’ll find value in participating. Here’s what to expect:

  • Pre-visit Questionnaire

    First, you’ll receive an introductory letter and pre-visit questionnaire (see Tools). The questionnaire will request contact information for a physician lead and clinic/office manager, as well as basic information to help us better understand your clinic (e.g., number of physicians, years in operation, electronic or paper patient records, services offered, etc.).

  • Practice visit

    CPSA staff will contact your clinic to schedule a 2½-3 hour on-site visit. The visit will include a CPSA Standard of Practice (SOP) review (see Tools) and assessment of other quality indicators through:

    • general clinic and exam room inspection
    • patient chart review
    • interview with the clinic/office manager
    • interview with the physician lead
    • review and wrap-up

    What to expect: SOP

  • Facilitated follow-up

    A CPSA Physician Facilitator will bring the results of the GPR back to your clinic for a 90-minute discussion with all of the clinic’s physicians. The results of the SOP review and other quality indicators will be shared, along with Health Quality Council of Alberta (HQCA) aggregate clinic data for further learning and reflection.

    view sample GPR SOP report
    view sample HQCA clinic proxy panel report

  • Action Plan

    Develop plans for practice improvements using this template.

  • Resources and support

    The facilitator will offer resources and support tailored to your clinic’s GPR results.

  • CPD credits

    • All general practitioner and family physician participants are eligible for 13.5 Mainpro+ credits through the College of Family Physicians of Canada
    • Specialists may be eligible for Maintenance of Certification credits through the Royal College of Physicians and Surgeons of Canada.


Click Here to go to the resource page.


Member participation in Continuing Competence programs is confidential under sections 52 and 53 of the Health Professions Act.


Group Practice Review

Phone: 780-392-3101 or 1-800-561-3899 Ext. 3101  | Email: